Terms & Conditions

The Pinup Academy by October Divine  – office address:
12 Waters Edge Handsacre, Rugeley. WS15 4HP. United Kingdom.

Buying Prints (Products) from The Pinup Academy

1. Description of Products

a) The description referenced against products on our Website are for descriptive purposes only, we reserve the right to make any changes that do not materially affect the quality or performance of those products.

b) We may correct any error appearing on the Pinup Academy Website or withdraw any product from sale without incurring liability or penalty. Product Prices and availability is subject to change without notice.

c) The colours depicted in our print products or other products listed on this website may not be accurate, due to the nature of computer monitor displays and colour palettes.

2. Ordering

a) You may order products from our Website by submitting a completed order form via the Check Out process. All product orders are subject to acceptance.

b) We will confirm acceptance of your order by email to the email address you have provided and the sending of this email (whether or not it is received) makes the contract between us. We reserve the right not to accept an order for any reason.

3. Price and Payment

a) The price of the products will be the product price displayed on the Website when you submit your order.

b) The price will include the cost of delivery as calculated at the checkout, the amount of these charges varies according to the shipping weight and the country of the delivery address specified when you placed your order.

c) Payment is taken by our electronic payment providers, namely PayPal or Stripe, at the time you submit your order. The credit and debit cards we accept are listed on the Website at the time you place your order.

d)Refunds will generally be made by means of a credit to your electronic payment account.

4. Delivery
a) We will arrange for delivery of the products you order to the address specified during the checkout process. We will endeavour to deliver the products by the delivery date or times advised on our Website. However, the time for delivery will not be essential to the contract between us.

b) If you do not collect the products, take delivery of the products or supply adequate delivery instructions, we or our delivery partners may (but are not obliged to) place the products in storage until delivery can be effected and you will be responsible for any additional storage, insurance and delivery charges incurred. We also reserve the right at any time to cancel your order once the products are back in our possession. In this event, we will refund you the price of the products, but you will still be liable to pay any storage, insurance and delivery charges incurred.
c) You must inspect the products as soon as possible following delivery. Any claim for incorrect deliveries, shortages or damaged products must be notified to us in writing within 7 days of the delivery date. We will not be liable for any loss or damage reported after this time.

5. Import duties etc
a) If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

b) Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws

6. Cancellation and Returns
a) If you are not satisfied with any products purchased from us online, please accept our sincerest apologies and rest assured we will do everything we can to put things right. Notwithstanding this you have the right to cancel your order within 48 hours from placing your order. In order to cancel, you must notify us in writing by email, informing us that you wish to cancel your order and your reasons for cancellation.

b) You must return the products to us in the condition in which they were received. You are responsible for arranging the safe return of any unwanted products to us by recorded delivery to our address and you are responsible for all delivery costs unless you have cancelled the order because of the poor condition in which the products were received, in which case we will pay these costs.

c) If you cancel the order you will be entitled to a full refund, excluding any delivery charges incurred, within 30 days after you have notified us of the cancellation providing we have received your returned goods.

7. Governing law
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.